• NDTV
  • World
  • Profit
  • हिंदी
  • MOVIES
  • IPL 2025
  • FOOD
  • LIFESTYLE
  • HEALTH
  • TECH
  • Games
  • Big Bonus
  • SHOPPING
  • APPS
  • Rajasthan
  • MPCG
  • Marathi
NDTV.com
NDTV-Dettol Banega Swasth Swachh India NDTV-Dettol Banega Swasth Swachh India
  • Home
  • Highlights: Banega Swasth India Season 11
  • Videos
    • Latest Videos
    • Season 1
    • Season 2
    • Season 3
    • Season 4
    • Season 5
    • Season 6
    • Season 7
    • Season 8
    • Season 9
  • Photos
    • Latest Photos
    • Season 1
    • Season 2
    • Season 3
    • Season 4
    • Season 5
    • Season 6
    • Season 7
    • Season 8
    • Season 9
  • Self Care
  • Health
  • Stories
  • Reckitt’s Commitment For A Better Future
  • BSI Podcast
  • Home/
  • News/
  • Swachhata App Gains Popularity In India, Over Two Lakh Cleanliness Related Complaints Get Filed Every Month

News

Swachhata App Gains Popularity In India, Over Two Lakh Cleanliness Related Complaints Get Filed Every Month

Of 2,30,000 complaints registered, 2,10,000 complaints are redressed on a monthly basis, says Minister of State for Housing and Urban Development Hardeep Singh Puri

Written By: Gopi Karelia |
January 3, 2018
Cleanliness Drives, Separate Girls Toilets. Haryana’s New Swachh Mantra
  • Share
  • Tweet
Highlights
  • 2.30 lakh complaints are registered every month on Swachhata App
  • Sanitation and garbage related complaints are registered on Swachhata App
  • 2,10,000 complaints are redressed every month: Minister Puri

New Delhi: Littered roads, dirty public toilets or garbage dumps were some of the issues that bothered everyone but due to limited grievances mechanisms available it turned into a neglected topic in India. With the launch of Swachh Bharat Abhiyan these issues have become of prime importance over the last three years. To ensure that this technology driven generation is involved, the Centre launched the ‘Swachhata App’ in 2016 where citizens can complain about cleanliness and sanitation.

In last 16 months, the app has considerably gained popularity with more than 1 million downloads and an average registration of 2.30 lakh complains per month. And the huge number of complaints every month is a reflection of how well the Clean India Mission has been integrated into the society.

Minister of State for Housing and Urban Development Hardeep Singh Puri revealed this figure in the Lok Sabha in a reply to a question and said, “On Swachhata App, an average of two lakh thirty thousand (2,30,000) complaints per month are registered and two lakh ten thousand (2,10,000) complaints per month are redressed.”

Also Read: Swachh Bharat Abhiyan App Launched For 116 Monuments, Visitors Can Now Report About Uncleanliness

The app was launched by the Ministry of Housing and Urban Affairs (MoHUA) to solve the urban sanitation problems. Anyone residing in urban areas of India can download the app and register his/her complain.  Once the complaint is registered, it the concerned municipal body gets notified post which it an action needs to be taken within 24 hours. The app has been built by IChangeMyCity – a division of Janaagraha, a Bengaluru based non-profit organisation with an aim to improve India’s cleanliness quotient. Once the issues are resolved, the urban local body will update the status of progress through a management information system platform on a web portal. An update along with the ‘resolved’ image will be sent to user.

The app is user-friendly as one has to simply click a picture of the civic-related issue and post it in one of the nine categories. The sections range from garbage dump, garbage vehicle not arrived, dustbins not cleaned, sweeping not done, dead animals, public toilet(s) cleaning, public toilet(s) blockage, no water supply in public toilet(s) and no electricity in public toilet(s).

The Swachhata App being one of the parameters on which the cities will be ranked in the Swachh Survekshan (which begins from January 4), the urban local bodies are racing towards solving maximum number of complaints possible to gain high marks and are urging citizens to download the app.

The app is available for Android and iPhone mobile phones and can be downloaded from the respective app stores.

Also Read: Swachh Survekshan To Begin On January 4, We Will Have A Look At The Strides We Are Making In Cleanliness And Areas That Need Attention: PM Narendra Modi

Related Topics:
Clean India Mission Swachh Bharat Abhiyan
Up Next

You May End Up Paying A Hefty Amount If You Spit, Defecate, Or Litter In Public Places In Maharashtra

Don't Miss

Swachh Bharat Hits Another Swachhta Milestone, 3 Lakh Villages Achieve Open Defecation Free Tag

You may like

  • A Doctor In Srinagar Runs Cleanliness Drive Every Day A Doctor In Srinagar Runs Cleanliness Drive Every Day

    Inspired By PM Modi, A Doctor In Srinagar Runs Cleanliness Drive Every Day

  • Ministry Of External Affairs Observes Cleanliness Awareness Drive In Over 425 Locations Ministry Of External Affairs Observes Cleanliness Awareness Drive In Over 425 Locations

    Ministry Of External Affairs Observes Cleanliness Awareness Drive In Over 425 Locations

  • From Nirmala Sitharaman To Smriti Irani, Union Ministers Participate In ‘Swachh Teerth Campaign’, Clean Temples From Nirmala Sitharaman To Smriti Irani, Union Ministers Participate In ‘Swachh Teerth Campaign’, Clean Temples

    From Nirmala Sitharaman To Smriti Irani, Union Ministers Participate In ‘Swachh Teerth Campaign’, Clean Temples

  • Goa CM Pramod Sawant Joins 'Swachhata Abhiyan', Cleans Temple Premises In Sakhali Goa CM Pramod Sawant Joins 'Swachhata Abhiyan', Cleans Temple Premises In Sakhali

    Goa CM Pramod Sawant Joins ‘Swachhata Abhiyan’, Cleans Temple Premises In Sakhali

  • Responding To Prime Minister’s Cleanliness Call, Leaders Pick Up Broom To Clean Religious Places Responding To Prime Minister’s Cleanliness Call, Leaders Pick Up Broom To Clean Religious Places

    प्रधानमंत्री के स्वच्छता अभियान के आह्वान पर मंत्रियों ने धार्मिक स्थलों की सफाई के लिए उठाई झाडू

  • Responding To Prime Minister’s Cleanliness Call, Leaders Pick Up Broom To Clean Religious Places Responding To Prime Minister’s Cleanliness Call, Leaders Pick Up Broom To Clean Religious Places

    Responding To Prime Minister’s Cleanliness Call, Leaders Pick Up Broom To Clean Religious Places

2 Comments

2 Comments

  1. Chitranjanjit Kaur Kaur

    July 13, 2022 at 1:08 pm

    Complaint regarding cleanliness

    Reply
  2. Kuldeep kaur

    July 13, 2022 at 1:34 pm

    I live in village Mehli pin code144632. SBS Nagar Pb.My fields front totally covered by throwing garbage.it is on old Phagwara Banga Main road infront of Gurudwara Falayia sahib, vill Mehli

    Reply

Leave a Reply

Cancel reply

Your email address will not be published. Required fields are marked *

Reckitt’s Commitment To A Better Future

World Hand Hygiene Day Special | Global Hand Hygiene Tracker

Reckitt's First-Of-Its-Kind Art In Bhavnagar For New Moms And Children's Health Reckitt's First-Of-Its-Kind Art In Bhavnagar For New Moms And Children's Health

Reckitt Unveils First-of-its-Kind Art Installation In Bhavnagar To Raise Awareness On Vector-Borne Diseases

Dettol Banega Swasth India Celebrates OHO Hill Yatra Season 4 In Dehradun Dettol Banega Swasth India Celebrates OHO Hill Yatra Season 4 In Dehradun

Dettol Banega Swasth India Celebrates OHO Hill Yatra Season 4 In Dehradun

World Health Day Special: Understanding Antimicrobial Resistance, A Silent Pandemic World Health Day Special: Understanding Antimicrobial Resistance, A Silent Pandemic

World Health Day Special: Understanding Antimicrobial Resistance, A Silent Pandemic

International Women’s Day: Celebrating Women Shaping A Healthier India International Women’s Day: Celebrating Women Shaping A Healthier India

International Women’s Day: Celebrating Women Shaping A Healthier India

More Reckitt’s Commitment To A Better Future

Latest News

Hand hygiene is one of the most effective and affordable ways to prevent the spread of diseases Hand hygiene is one of the most effective and affordable ways to prevent the spread of diseases
Health5 days ago

World Hand Hygiene Day: A Global Call To Action For Healthier Communities

May 5th marks World Hand Hygiene Day, a WHO initiative highlighting clean hands as a fundamental practice for preventing disease...

Maha Kumbh 2025 Sets World Record! 15,000 Sanitation Workers Carry Out Cleanliness Drive Maha Kumbh 2025 Sets World Record! 15,000 Sanitation Workers Carry Out Cleanliness Drive
Environment2 months ago

Maha Kumbh 2025 Sets World Record! 15,000 Sanitation Workers Carry Out Cleanliness Drive

Maha Kumbh 2025 is set to surpass its own 2019 Guinness World Record, when approximately 10,000 sanitation workers participated in...

Asia’s First Consent Café Asia’s First Consent Café
News5 months ago

Only Yes Is A Yes: Asia’s First Consent Café

Consent Café is an initiative by Durex’s The Birds and Bees Talk program, designed to provide safe spaces for open...

Since 2014, NDTV-Dettol have been at the forefront of a ‘Swasth’ change. For over ten remarkable years, the campaign touched lives, changed habits, and inspired a healthier nation, to emerge as one of India’s longest running public health campaigns.
  • Archives
  • Advertise
  • About Us
  • Feedback
  • Disclaimer
  • Investor
  • Complaint Redressal
  • Contact Us
  • Careers