Connect with us

Coronavirus Outbreak

Odisha Government Asks COVID-19 Facilities To Set Up Helpdesks For Family Of Patients

The decision was taken in wake of complaints received from the relatives of the patients that they are not getting any feedback on the status of the COVID-19 patients

Odisha Government Asks COVID-19 Facilities To Set Up Helpdesks For Kin Of Patients
Highlights
  • All COVID-19 facilities in Odisha have to establish a dedicated help desk
  • Help desk will function round the clock and have a dedicated phone number
  • The toll-free numbers should be ‘widely notified to the public’: Government

Bhubaneswar: The Odisha Government on Tuesday (September 22) issued an advisory asking all COVID-19 facilities to establish a dedicated helpdesk to provide information and feedback on the status of the patients during the treatment to their family members. The decision was taken in wake of complaints received from the relatives of the patients that they are not getting any feedback on the status of the COVID-19 patients. The health and family welfare department, in its notification, said directions have been issued to the private hospitals to reserve 50 per cent of the total general bed and 80 per cent of ICU in five Municipal Corporation area and 10 per cent of the total bed in case of other districts.

Also Read: Odisha To Close Down COVID Care Centres, Homes Due To Nil Occupancy

According to the government guidelines to be followed for establishing a dedicated help desk in each COVID-19 facility with immediate effect, the facilities (both government and private) should mandatorily establish a round the clock help desk and have a dedicated phone number, preferably a toll-free number, to reply to queries.

The toll-free numbers should be “widely notified to the public”, and the help desk be manned with sufficient people round the clock, the department said.

Apart from telephonic communication, the desk should also use messaging platforms to send pictures and voice files of patients to their family members and a dedicated conference room might be set up outside of the COVID-19 facilities with the provision of TV, which can be connected with CCTVs installed inside, for the attendant to see his patient and talk to him/her,” it added.

Measures need to be taken to collect and record contact numbers of the patient’s family members during the time of admission. “Steps shall be taken to collect and record the contact numbers of the patient at the time of admission and even if not inquired by the attendant of the patient, a general information of the condition of the patient shall be communicated as a SMS or WhatsApp message to the attendant of the patient every day at least once,” it maintained.

Moreover, the state would take “action if any facility was found violating the provisions” mentioned in the advisory.

Also Read: Coronavirus Explainer: What Is COVAX Initiative?

(Except for the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.) 

NDTV – Dettol Banega Swasth India campaign is an extension of the five-year-old Banega Swachh India initiative helmed by Campaign Ambassador Amitabh Bachchan. It aims to spread awareness about critical health issues facing the country. In wake of the current COVID-19 pandemic, the need for WASH (WaterSanitation and Hygiene) is reaffirmed as handwashing is one of the ways to prevent Coronavirus infection and other diseases. The campaign highlights the importance of nutrition and healthcare for women and children to prevent maternal and child mortality, fight malnutrition, stunting, wasting, anaemia and disease prevention through vaccines. Importance of programmes like Public Distribution System (PDS), Mid-day Meal Scheme, POSHAN Abhiyan and the role of Aganwadis and ASHA workers are also covered. Only a Swachh or clean India where toilets are used and open defecation free (ODF) status achieved as part of the Swachh Bharat Abhiyan launched by Prime Minister Narendra Modi in 2014, can eradicate diseases like diahorrea and become a Swasth or healthy India. The campaign will continue to cover issues like air pollutionwaste managementplastic banmanual scavenging and sanitation workers and menstrual hygiene.  

World

24,24,98,327Cases
20,40,54,102Active
3,35,14,449Recovered
49,29,776Deaths
Coronavirus has spread to 195 countries. The total confirmed cases worldwide are 24,24,98,327 and 49,29,776 have died; 20,40,54,102 are active cases and 3,35,14,449 have recovered as on October 22, 2021 at 5:24 am.

India

3,41,43,236 15,786Cases
1,75,7453,086Active
3,35,14,449 18,641Recovered
4,53,042 231Deaths
In India, there are 3,41,43,236 confirmed cases including 4,53,042 deaths. The number of active cases is 1,75,745 and 3,35,14,449 have recovered as on October 22, 2021 at 2:30 am.

State Details

State Cases Active Recovered Deaths
Maharashtra

65,98,218 1,573

27,899 1,434

64,30,394 2,968

1,39,925 39

Kerala

48,88,523 8,733

82,093 1,240

47,79,228 9,855

27,202 118

Karnataka

29,84,849 365

9,017 86

29,37,848 443

37,984 8

Tamil Nadu

26,91,797 1,164

13,790 268

26,42,039 1,412

35,968 20

Andhra Pradesh

20,62,303 493

5,500 66

20,42,476 552

14,327 7

Uttar Pradesh

17,10,068 10

107 5

16,87,062 14

22,899 1

West Bengal

15,83,646 833

7,535 44

15,57,090 775

19,021 14

Delhi

14,39,488 22

311 1

14,14,087 21

25,090

Odisha

10,37,056 524

4,336 51

10,24,422 573

8,298 2

Chhattisgarh

10,05,773 38

206 21

9,91,995 16

13,572 1

Rajasthan

9,54,395 2

36 2

9,45,405 4

8,954

Gujarat

8,26,353 13

156 20

8,16,110 33

10,087

Madhya Pradesh

7,92,721 12

88 6

7,82,110 6

10,523

Haryana

7,71,125 9

131 2

7,60,945 11

10,049

Bihar

7,26,042 6

30 0

7,16,351 6

9,661

Telangana

6,69,739 183

3,967 1

6,61,829 183

3,943 1

Assam

6,07,811 384

3,762 152

5,98,087 228

5,962 4

Punjab

6,02,135 22

226 6

5,85,358 27

16,551 1

Jharkhand

3,48,526 40

166 24

3,43,225 16

5,135

Uttarakhand

3,43,787 14

176 0

3,36,213 14

7,398

Jammu And Kashmir

3,31,386 87

814 14

3,26,143 73

4,429

Himachal Pradesh

2,22,138 202

1,452 58

2,16,955 140

3,731 4

Goa

1,77,765 59

618 21

1,73,790 35

3,357 3

Puducherry

1,27,564 43

454 7

1,25,258 50

1,852

Manipur

1,23,051 81

1,346 14

1,19,800 94

1,905 1

Mizoram

1,15,944 737

10,034 229

1,05,510 962

400 4

Tripura

84,369 18

105 10

83,448 8

816

Meghalaya

83,210 52

735 26

81,034 76

1,441 2

Chandigarh

65,315 3

26 2

64,469 1

820

Arunachal Pradesh

55,065 22

140 2

54,645 20

280

Sikkim

31,819 19

185 10

31,241 9

393

Nagaland

31,670 11

250 5

30,743 15

677 1

Ladakh

20,896 10

43 9

20,645 1

208

Dadra And Nagar Haveli

10,678 2

4 2

10,670

4

Lakshadweep

10,365

0 0

10,314

51

Andaman And Nicobar Islands

7,646

7 0

7,510

129

Coronavirus Outbreak: Full CoverageTesting CentresFAQs

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Highlights From The 12-Hour Telethon

Leaving No One Behind

Mental Health

Environment

Join Us