NDTV-Dettol Banega Swasth Swachh India NDTV-Dettol Banega Swasth Swachh India
  • Home/
  • Mental Health/
  • Government Tele-Mental Health Service Received 1 Lakh Calls Since Inception: Union Health Minister Dr Mansukh Mandaviya

Mental Health

Government Tele-Mental Health Service Received 1 Lakh Calls Since Inception: Union Health Minister Dr Mansukh Mandaviya

The public can access the Tele MANAS helpline by dialling a toll-free number or shortcode, this call will be IVRS-based audio calling with a timely auto-call-back approach and through the automated callback service, the caller will first be attended to by a trained counsellor

Government Tele-Mental Health Service Received 1 Lakh Calls Since Inception: Union Health Minister Dr Mansukh Mandaviya
100,000 calls received on the Tele Manas Helpline since its launch in October 2022, said Union Health Minister Dr Mansukh Mandaviya

New Delhi: Tele Mental Health Assistance and Networking Across States (Tele Manas) Helpline, which was launched in 2022 to provide 24×7 tele-mental health services, received 1 lakh calls till now since its inception, Union Health Minister Dr Mansukh Mandaviya said on Monday (April 24).

Together For Mental Health! 100,000 calls received on the Tele Manas Helpline since its launch in October 2022. PM @NarendraModiJi’s Govt is committed to providing access to quality mental healthcare for all across the country, the Minister tweeted.

According to the Union Health Ministry, the Central Government in its Union Budget 2022, announced the National Tele Mental Health Programme of India, Tele Mental Health Assistance and Networking Across States (Tele MANAS) and entrusted the Ministry of Health and Family Welfare (MoHFW) to guide its overall implementation.

Consequently, the MoHFW formed a National Technical Advisory Group (NTAG) and three technical advisory sub-committees (Mental Health Service Delivery, Information Technology Architecture and Health Systems) to achieve the specific goals and objectives of Tele MANAS, said Union Health Family Welfare Ministry, the Ministry said.

As per the Ministry, Tele MANAS is organized as a two-tier system. Tier 1 comprises the State Tele MANAS cells, which include trained counsellors and mental health specialists. Tier 2 comprises specialists at District Mental Health Programme (DMHP)/Medical College resources for physical consultation and/or eSanjeevani for audio-visual consultation.

Also Read: ‘Yours Mindfully,’ An Organisation By-Youth And For-Youth Makes Mental Health Inclusive And Accessible Through Awareness

The public can access the Tele MANAS helpline by dialling a toll-free number or shortcode. This call will be IVRS-based audio calling only, with a timely auto-call-back approach. Through the automated callback service, the caller will first be attended to by a trained counsellor.

Based on the level of care required, the counsellor will either provide the care needed within their capabilities or refer the caller for specialist care.

If the caller requires specialized care, the call will be handled by a mental health specialist (clinical psychologist, psychiatric social worker, psychiatric nurse, or psychiatrist). This level of service will contain both audio as well as video-based options, the Ministry said.

In case the caller requires urgent in-person intervention/complex evaluations and management, they will be referred to the nearest in-person service for physical consultation and/or an audio-visual consultation with a specialist will be arranged through eSanjeevani. These centres will range from Health and Wellness Centres (HWCs) to tertiary care centres as part of the DMHP, said the Ministry.

(This story has not been edited by NDTV staff and is published from a syndicated feed.)

NDTV – Dettol have been working towards a clean and healthy India since 2014 via the Banega Swachh India initiative, which is helmed by Campaign Ambassador Amitabh Bachchan. The campaign aims to highlight the inter-dependency of humans and the environment, and of humans on one another with the focus on One Health, One Planet, One Future – Leaving No One Behind. It stresses on the need to take care of, and consider, everyone’s health in India – especially vulnerable communities – the LGBTQ populationindigenous people, India’s different tribes, ethnic and linguistic minorities, people with disabilities, migrants, geographically remote populations, gender and sexual minorities. In wake of the current COVID-19 pandemic, the need for WASH (WaterSanitation and Hygiene) is reaffirmed as handwashing is one of the ways to prevent Coronavirus infection and other diseases. The campaign will continue to raise awareness on the same along with focussing on the importance of nutrition and healthcare for women and children, fight malnutrition, mental wellbeing, self care, science and health, adolescent health & gender awareness. Along with the health of people, the campaign has realised the need to also take care of the health of the eco-system. Our environment is fragile due to human activity, which is not only over-exploiting available resources, but also generating immense pollution as a result of using and extracting those resources. The imbalance has also led to immense biodiversity loss that has caused one of the biggest threats to human survival – climate change. It has now been described as a “code red for humanity.” The campaign will continue to cover issues like air pollutionwaste managementplastic banmanual scavenging and sanitation workers and menstrual hygiene. Banega Swasth India will also be taking forward the dream of Swasth Bharat, the campaign feels that only a Swachh or clean India where toilets are used and open defecation free (ODF) status achieved as part of the Swachh Bharat Abhiyan launched by Prime Minister Narendra Modi in 2014, can eradicate diseases like diahorrea and the country can become a Swasth or healthy India.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Highlights: Banega Swasth India Launches Season 10

Reckitt’s Commitment To A Better Future

India’s Unsung Heroes

Women’s Health

हिंदी में पढ़ें

This website follows the DNPA Code of Ethics

© Copyright NDTV Convergence Limited 2024. All rights reserved.